Ezcash bd Privacy Policy –
Your Data, Our Responsibility

01Introduction

This Privacy Policy ("Policy") applies to the ezcash bd platform and all of its services. ezcash bd operates a trusted online betting platform for members in Bangladesh. This Policy explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By creating an account or using the ezcash bd platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain, straightforward language — so every member can clearly understand how we handle their information.

02Data Collection

Ezcash bd collects member information in several ways. Details are outlined below:

Directly provided information

Information you provide directly to us:

Data type	When It's Collected
Name & Email Address	At Registration
Mobile Number	During Registration & Verification
Date of Birth	For age verification
Copy of ID Document	KYC Verification
Payment Information	Transaction Time
Address	During verification when required

Automatically collected information

The following information is collected automatically while you use the platform:

• IP address and device type.
• Browser type and version.
• Which pages you visited and how long you spent on them.
• Login and logout times.
• Betting history and transaction records.

03Data Usage

Ezcash bd uses the data it collects for the following purposes:

04Data Sharing

Ezcash bd does not sell your personal information to third parties. However, limited data sharing may occur in the following cases:

• Payment Providers: Only the information necessary to process transactions is shared with payment partners such as Mobile Pay, Nagad, or Rocket.
• For legal requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
• For fraud investigation: Information may be shared upon request from financial crime investigation authorities.
• In the event of business changes: In the event of an ownership change at ezcash bd, your information may be transferred to the new owner. Members will be notified in advance if this occurs.

Outside of the above cases, ezcash bd will not share your information under any circumstances. Selling data to advertisers or marketing companies is strictly prohibited.

05Data Protection

To protect your data, ezcash bd has implemented the following technical and administrative safeguards:

• 256-bit SSL encryption is used for all data transmissions.
• Passwords are always stored as hashed values — never in plain, readable form.
• Firewall and anti-DDoS protection on all servers.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel with a genuine need can view personal data.
• Two-factor authentication (2FA) available.

06Cookie Policy

Ezcash bd uses cookies on its platform. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for the platform to function properly. Without them, login and transactions are not possible.
• Analytics Cookies: To understand how users interact with the platform. This data is stored in anonymized form.
• Preference cookies: To remember your language and theme preferences.

You can disable cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

07Your Rights

Under ezcash bd's Privacy Policy, you have the following rights:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to object: You may opt out of marketing communications at any time.
• Right to portability: You may request a copy of your data in a structured, portable format.

To exercise these rights Help Center-or email us at support@ezcashbd.click. We will respond within 30 business days.

08Children's Privacy

Ezcash bd strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.

If a parent or guardian suspects their child is using ezcash bd, please contact us immediately. We will act promptly.

09Data Retention

Ezcash bd does not retain your data longer than necessary. General policy:

• All data is retained for as long as your account remains active.
• After account closure, financial information may be retained for up to 5 years as required by law.
• Marketing preference data is deleted within 30 days of opting out.
• Log files are typically deleted after 90 days.

10Policy Updates

Ezcash bd reserves the right to update this Privacy Policy at any time. For significant changes, members will be notified in advance via email or platform notification. The date of the latest update will always be shown at the top of the page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11Contact

For any questions or concerns about the Privacy Policy, please contact ezcash bd:

• Email: support@ezcashbd.click
• Live Chat: Click the chat button at the bottom right of the platform.
• Help Center: Help Center page Visit.

Our data privacy team is available 24/7 to assist you in Bengali. We take every concern seriously and work to resolve issues as quickly as possible.